Contractual regulation

The purpose of this procedure is to define the responsibilities and actions  of ESQ Cert in relation to the investigation of disputes, complaints and appeals.


This policy defines how confidentiality of the information obtained or created during the certification activities, is ensured.

This document defines the rules which certified organizations are required to follow in order to be authorized to use the ESQ CERT certification logo or to make reference to the certificate issued.

These current General Regulation define the general regulation to be applied for the appointment certification of conformity of management systems.

Top management's expression of its intentions, direction, and aims regarding quality of its  processes